🚚 Shipping & Delivery

How long does delivery take?

Orders are typically processed within 1-3 business days. Delivery times vary by location:

• United States: 7-15 business days
• International: 10-25 business days

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package at any time.

Do you offer free shipping?

We offer free shipping on qualifying orders. Check our current promotions for details.

🔄 Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unwashed and in their original condition. Please contact us at support@mammamiah.com to initiate a return.

How long does a refund take?

Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method.

My item arrived damaged. What do I do?

We're so sorry! Please contact us within 48 hours of delivery with a photo of the damaged item and we will send a replacement or issue a full refund immediately.

💳 Payments

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay.

Is my payment information secure?

Absolutely. Our store uses SSL encryption and all payments are processed securely through Shopify Payments. We never store your card details.

📦 Orders

Can I cancel or modify my order?

Orders can be cancelled or modified within 24 hours of placing them. Please contact us as soon as possible at support@mammamiah.com.

I haven't received my order confirmation email. What should I do?

Please check your spam/junk folder. If you still can't find it, contact us and we'll resend it right away.

🎁 Products

Are your baby products safe?

Yes! All our baby products are made from non-toxic, baby-safe materials and meet international safety standards. We carefully select every product with your baby's safety in mind.

How do I choose the right size?

Each product page includes a detailed size guide. We recommend measuring your baby before ordering. If you're between sizes, we suggest sizing up.

📬 Contact Us

Still have questions? We're here to help! Reach out to us at support@mammamiah.com and we'll get back to you within 24 hours. 😊